Shipping policy

Shipping Policy
At Awolez, we aim to deliver your orders efficiently and securely.

Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.

Orders are not processed on Sundays or public holidays.

Shipping Time
Estimated delivery time is 7–12 business days, depending on your location and courier availability.

Delivery times may vary due to factors beyond our control such as customs delays, weather conditions, or courier issues.

Shipping Charges
Shipping charges (if applicable) will be clearly displayed at checkout.

Any additional duties, taxes, or customs fees (for international orders) are the responsibility of the customer.

Order Tracking
Once your order is shipped, tracking details will be sent to your registered email address.

Customers are advised to track their orders using the provided information.

Incorrect Address or Failed Delivery
Please ensure your shipping address is accurate at checkout.

Awolez is not responsible for delays or non-delivery caused by incorrect or incomplete address details provided by the customer.

Contact for Shipping Queries
For shipping-related questions, contact us at:
📧 awolezhelpdesk@gmail.com